Why People Love Shining Smiles Family Dentistry
Cheryl Gonzalez
My appointment today was awesome. I've been enjoying coming here. All the staff are compassionate about my teeth and remember my sensitivity. No one is in too much of a rush to smile. Quiara (sp), was my hygienist and I've requested her for my future appointments. She was soft spoken, non-judgemental and very gentle. She took time to answer all of my questions and even helped me settle some myths and misunderstandings of my hygiene! Thanks for an awesome experience!

Val Wise

1 Star β Incredibly disappointing turn for a once-wonderful practice
After 12 loyal years as patients, our family has officially left this practice. Under Dr. Mohip and her previous staff, the care here was absolutely amazing. Sadly, that is no longer the case.
The practice was recently sold to a periodontist, and the shift in priorities became obvious almost immediately. Within three months of the takeover, we were suddenly told that we both needed extensive periodontal work costing almost a $1,000 each. Suspicious of this sudden diagnosis, we sought a second opinion from a new dentist who confirmed that this expensive treatment wasn't necessary at all.
To make matters worse, the communication regarding the transition has been terrible. I booked an appointment specifically to get a crown done by Dr. Mohip, only to show up and discover that she was gone, and our longtime hygienist was missing too. Even before our hygienist left, she was telling us how awesome the periodentist was and handing us a brochure on all he does.
The office never bothered to send a letter or notify patients about these major staffing changes.While the new staff members are friendly enough, this is incredibly poor business practice. It feels like the new ownership is focused on unnecessary upcharges rather than honest patient care. After over a decade of trust, we are highly disappointed and will not be returning.

Rachael V


I was a patient at Shining Smiles for over 10 years and in the past 2 or 3, it has gone severely downhill. At my last appointment over 6 months ago, they refused to give me a cleaning because they insisted I needed a "Deep clean" which would cost around $500 out of pocket. I refused this because I cannot afford that, and they told me to leave, I did not receive any cleaning at all that day. Which was honestly kind of crazy because according to the gum measurements I was starting to have pretty bad gingivitis and possibly coming up on periodontal disease. I went 6 more months without a cleaning, so at this point it's been 1 year since my last cleaning.
At that time, my dental health was poor but not severe enough to warrant such a cleaning. I have since improved my habits and went to a new dentist this week. When I told them about the deep clean that was recommended, they told me it is for patients with severe bone loss or buildup in the gums, which I do not have, and they could clearly see I did not have in my 2024 xrays taken by Shining Smiles.
They will lie to you about what you need, and refuse to treat you if you do not listen to them. Additionally, they are quite difficult to get a hold of most of the time. They started using an AI chatbot to answer all of their calls, so it is up in the air about whether or not the office will receive your message and get back with you. When I was trying to obtain my xrays for my new dentist, I had to call 4 times in a row before I could get a live person. The staff at the front desk are generally very kind and helpful, but that's about all I can say that is good here.

Tracy Peterson
I always have a wonderful experience. They work with you on billing to find the most cost effective way to treat you. And I honestly had the best time with the hygienist and doctor making me feel comfortable and relaxed. %100 would recommend.

Shanquinta Overton
My experience was great! The entire staff was awesome. I was worried about being judged to be honest. However, Kim and Cyndy made me so comfortable.
I was considering looking around for a dentist office that fits me but that wonβt be necessary. Iβm home! lol thank you for a great experience ladies.
